CCM has evolved over the last 25 years from a small office cleaning business to a strong, London based family company with a corporate approach to delivering a high quality cleaning service. Like any successful business we generate a level of profit which in turn creates a successful, stable environment.
We are proud of our achievements and will continue to build on our reputation for excellence and flexibility through meeting our clients’ needs. We have reached this position of strength by being true to our core values. Incentivisation at all levels of management, through a combination of shared equity and financial rewards, has created a strong feeling of pride and a sense of belonging. The cleaning industry is a simple business but we strongly believe there is a right way of doing a job and we always aim for excellence. We will continue to build on our solid foundations and through adopting innovation and installing systemised management methods, we will constantly improve our service offering.
Cleaning and maintaining the built environment is no longer an 'invisible' activity and we have worked hard to achieve accreditations in quality control, Health and Safety and environmental management. Our commitment is for the long term. We maintain a balance between profitability and remaining competitive whilst always behaving ethically and responsibly. This approach has led to many relationships that have developed into friendships with both past and existing clients and colleagues.
As a business we are always looking to drive innovation and new methods of working. For example, we offer fully computerised quality monitoring; all of our managers are equipped with iPADs and these enable them to carry out quality audits either with our clients or on their own. These units have the ability to automatically send out copies of the audits that are undertaken, removing the need to manually manage the system.